UX Designer

CONTEXT

Our client, a major player in its sector, is on a mission to make complex digital applications feel simple, human and accessible. Users are expected to navigate dense workflows, multiple roles and a growing set of digital services, and the experience must remain coherent across products. That is where the Senior UX Designer comes in. This role is not about decorating screens; it is about understanding behaviour, asking better questions and shaping interfaces that reduce friction. The client is also investing in a Design System that must be maintained and developed as a shared language across teams. You will help ensure that research insights, accessibility standards and mobile-first thinking become part of the way products are conceived, not afterthoughts.

ACTIVITIES

• Lead needs analysis and user research through interviews, surveys, focus groups and usability tests.
• Translate findings into personas, journeys, flows and clear design hypotheses.
• Design low and high-fidelity mobile-first interfaces, from concept sketches to production-ready screens.
• Maintain and develop the Design System, ensuring component consistency and practical adoption by product teams.
• Ensure accessibility according to WCAG 2.1 and align with UX/UI standards and best practices.
• Facilitate workshops and design reviews with clients, product owners, developers and business stakeholders.
• Communicate design rationale clearly and defend choices with evidence and user insight.
• Document design decisions, patterns and guidelines so teams can reuse them confidently.

EXPECTED ACHIEVEMENTS

• More intuitive, accessible and consistent experiences across applications and websites.
• A stronger Design System that reduces design debt and accelerates delivery for product teams.
• Research-informed decisions that lower usability risks and improve user satisfaction.
• Clear design documentation and patterns that raise the quality bar across multiple teams.
• A portfolio of work that demonstrates tangible improvements in usability, accessibility and business outcomes.

ENVIRONMENT

• Figma and collaborative design tooling for prototyping, design systems and handover.
• Research methods including interviews, surveys, usability testing and focus groups.
• WCAG 2.1 accessibility guidelines and UX/UI quality standards.
• Design System practices, component libraries, documentation and design tokens.
• Agile, cross-functional delivery with product owners, developers and business stakeholders.